If you haven't received the shipping notification, you can cancel or modify this order by contacting our customer service by email. Our customer service will help you cancel or modify the order within 24H after receiving your email. Since the email is not an instant reply, we may find that your order has been sent when we process your email within 24H. In this case, we can only say sorry for that, and we can't help you cancel or modify the order anymore. So please check the order information carefully before placing the order.
This is a good electric bike with all the features that you could ever desire from your model. It is affordable, high tech savvy and can accommodate a range of different body heights and shapes owing to its clever design and strong frame. Therefore, it really is very versatile. You don’t have to be a pro biker to purchase it, as it can be just as fun to ride around town or cycle out on your daily commute.
A couple of weeks in, I had a wreck (brakes were mounted reverse of what I'm used to; front wheel locked up during a turn). The half-throttle/light/horn assembly was damaged beyond repair. Emailed the official company account and the supposed owners' account several times; no response. I had to buy a near-identical part from a Chinese company and re-wire it myself.