I haven't quite figured the brakes out yet. The back brake has a lot of rubbing on one brake pad (outboard). I've gone through YouTube and have done everything short of taking the brake pads out and adjusting the springs. Not sure what I'm going to do about it yet. Disk brakes work great though. I do have some annoying squealing but it is probably on me for not having it adjusted right.
Everything arrived in perfect condition with minimal assembly. It took a moment to figure out where the headlight goes, and the rear reflector has a bike-seat (not a frame) mount, but I didn't even need the instructions. (Good thing, because the "instructions" suck. Find a video instead.) That said, if you buy this, pay attention: as others have noted, the front disc brake will be on your LEFT side when you're done (the fork is reversed for packaging purposes).

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I continued to have issues with the rear brakes. The rear disc brake was bending when I braked and I could not figure out how to get it from rubbing on the pads. I eventually took the bike over to REI and paid for a tune-up. Fantastic work by them, the bike has a better top speed by a couple mph now and shifting/braking are much smoother. I was also having issues with the chain jumping off the front derailleur on high torque (high gear from standstill). Looks like I just needed the experts to give it the tune.
I haven't quite figured the brakes out yet. The back brake has a lot of rubbing on one brake pad (outboard). I've gone through YouTube and have done everything short of taking the brake pads out and adjusting the springs. Not sure what I'm going to do about it yet. Disk brakes work great though. I do have some annoying squealing but it is probably on me for not having it adjusted right.

Not sure if there’s any in Southampton but there’s a couple of specialist electric bike shops in the Brighton area that sell them and they seem happy to let people do test rides. Probably the best way to decide if they’re the right thing for you and what you want to do. Would happily accompany you for a ride round Stanmer if you came over this way for a test.
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