Our job is to make sure you enjoy your EVELO for many years to come. That’s why they are backed by a 4-year/20,000-mile warranty – double the industry average. If a problem comes up, you are just one call away from our U.S.-based customer service. Combined with our network of partner bike shops around the country for on-the-ground support, you are covered for anything a bike path can throw at you.
Glenn has over 15 years of experience building bicycle wheels and has worked for and with the local cycling community in the Philadelphia area for the past 20 years. Glenn is in charge of all wheel building activities at E-BikeKit and oversees quality control on wheels built in the Newportville, PA location. Since joining E-BikeKit in early 2010 Glenn has had a huge impact on the success of the company...
Thank you Clean Republic for coming to my rescue when I had a battery issue last year. Under Warranty at 11.5 months, they without hesitation sent me an entire new $355 Battery pack when mine began to fail. I've gotten so much life, miles, and usage out of my Hill Topper from this first one and am about to replace the batteries again from so much more love on them. Seems the hub motor is going to last forever and that's what counts! Thanks guys! :)
For many bikes, battery range is more important that total power (because they're all pretty powerful). You want a bike that delivers a range long enough for your rides at the power levels you want. Most e-bikes will have three to five levels of assist kicking in anywhere from 25 percent of you pedal power to 200 percent boost. Consider how fast the battery takes to recharge, especially if you'll be using your bike for long commutes.